training-source

Course Type: Course

  • Don’t Panic: Principles of Crisis and Risk Communication Scenario

    Don’t Panic: Principles of Crisis and Risk Communication Scenario

    Course Description

    Assist individuals with developing messaging to convey information to the general and special populations. It includes guidelines and tools that will help you to create an appropriate message.

    Intended Audience

    Health practitioners who need to increase their ability to effectively communicate with the public, media, health care providers and response community during a public health emergency.

    Learning Objectives:

    After completion of the course, learners should be able to:

    • Discuss the underlying theories of crisis and risk communication guidelines.
    • Illustrate principles of developing a message map.
    • Explain how to utilize a message map.
    • Describe conducting pre-emergency planning to facilitate crisis and risk communication.
    • Describe strategies to effectively communicate risk to special populations.
    • Identify methods to identify and map special population groups.

    Pre-requisites/Learning Level

    No pre-requisites

    Competencies addressed

    Core Competencies for Public Health Professionals identified:

    Domain 3: Communication Skills
    • 3A2. Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images)
    • 3A4. Suggests approaches for disseminating public health data and information (e.g., social media, newspapers, newsletters, journals, town hall meetings, libraries, neighborhood gatherings)
    • 3A5. Conveys data and information to professionals and the public using a variety of approaches (e.g., reports, presentations, email, letters)
    • 3A7. Facilitates communication among individuals, groups, and organizations
    Domain 4: Cultural Competency Skills
    • 4A5. Addresses the diversity of individuals and populations when implementing policies, programs, and services that affect the health of a community
    Domain 5: Community Dimensions of Practice Skills
    • 5A5. Collaborates with community partners to improve health in a community (e.g., participates in committees, shares data and information, connects people to resources)
    Domain 7: Financial Planning and Management Skills
    • 7A14. Uses performance management systems for program and organizational improvement (e.g., achieving performance objectives and targets, increasing efficiency, refining processes, meeting Healthy People objectives, sustaining accreditation)

    CEUs Offered

    None

    Cost

    Free

    Modality/format

    Online Self-Pace

    Length

    1 hour

    Presenter(s) and/or Content Experts

    Technical requirements

    • Adobe Acrobat Reader
    • Flash Player
    • Speakers

    Registration requirements

    Register a free account

    Creation and/or update

    July 6, 2012, First Creation

    June 12, 2019, Updated Player, Closed Captioning, New CDC Module on CERC

  • Proactive Accessibility

    This Community of Practice training from Disability Rights Iowa builds on A Journey through Disability History by outlining proactive accessibility practices and key ADA compliance considerations. 

  • Handling Crisis Calls

    This training reviews strategies for supporting individuals who may be experiencing a crisis. In this video, Ryan Dickson from CommUnity Crisis Services and Food Bank discusses common situations involving emotionally escalated individuals in the workplace and shares practical skills for responding effectively. 

  • Working with People Who Are Blind or Have Low Vision

    This training provides practical guidance for interacting respectfully with people who are blind or have low vision. 

  • Work Incentives Planning and Assistance (WIPA) Benefits Counseling

    This training provides an overview of the Work Incentives Planning and Assistance (WIPA) program at Disability Rights Iowa. 

  • In-Home Health Related Care (IHHRC) Training

    This short course introduces ADRC Navigators to the In-Home Health-Related Care (IHHRC) program through the Iowa Department of Health and Human Services. 

  • Disaster Preparedness Training

    This training introduces participants to Disaster PrepWise, a free, evidence-based program developed by the University of Iowa College of Public Health to help individuals and families prepare for emergencies. 

  • Introduction to Autism Spectrum Disorder

    This course provides an overview of Autism Spectrum Disorder (ASD), guided by Dr. Todd Kopelman including the history, current understanding, and diagnostic criteria.

  • Dementia Risk Reduction Series

    Welcome to the Dementia Risk Reduction Series

    Overview

    The program includes a series of ten mini modules covering ways to protect brain health and reduce dementia risk for people you serve. Topics include:

    • Introduction to Brain Health
    • Physical Activity
    • Nutrition
    • Diabetes, Healthy Weight, and Brain Health
    • Hypertension
    • Sleep and Brain Health
    • Social Connection, Depression, Hearing and Vision, and Brain Health
    • Alcohol Use and Brain Health
    • Smoking and Brain Health
    • Next Steps: Supporting Brain Health

    Intended Audience

    Individuals and/or groups, community health workers, and others who would like to increase awareness and confidence in promoting brain health, discussing modifiable dementia risk factors, and connecting people with appropriate community resources.

     Prerequisites/Learning Level

    Ability to read and understand spoken English

    Learning Goal

    The learning goal of this series is to increase awareness and confidence in promoting brain health and learn ways to help people reduce their risk of dementia through healthy habits.

    Each module has specific learning objectives.

    CEUs Offered

    CEUs are not available for this training.

    Cost

    There is no cost for this training.

    Modality/Format

    Online, self-paced, on-demand.

    Length

    The total length to complete the entire series (10 mini modules) is estimated to take about 120 minutes or 2 hours.

    Each module is approximately between 8-15 minutes.

    Acknowledgements

    The Health Resources and Services Administration (HRSA), Department of Health and Human Services (HHS) provided financial support for this training program. The award provided 100% of total costs and totaled $4,998,887. The contents are those of the author. They may not reflect the policies of HRSA, HHS, or the U.S. government.

    We gratefully acknowledge the support and contributions of the University of Iowa College of Nursing and College of Public Health in the development and implementation of this training program. In addition, we want to acknowledge the financial support of the Optimal Aging Initiative at the Barbara and Richard Csomay Center for Gerontological Excellence, University of Iowa, whose resources and educational materials contributed to the development of this training program.

    Content Subject Matter Experts:

    Katherine C. Britt, PhD, MSN, RN – Assistant Professor

    Ryan Carnahan, PharmD, MS, BCPP – Professor, Director of Graduate Studies

    Juliana de Souza Talarico, PhD, RN – Associate Professor

  • New MAC Time Study Demonstration Training for AAA Staff

    This course provides an overview of the upcoming changes to the Medicaid Administrative Claiming (MAC) Time Study, as presented by Morgan Casey. Participants will learn what updates are being implemented, why these changes are occurring, and how they will impact processes beginning July 1, 2026. This course is designed to help staff understand expectations and prepare for a smooth transition to the updated time study requirements.